itSMF USA and Lean IT Association Announce Strategic Alliance!
Smithtown, New York, USA October 6, 2016 – IT Service Management Forum (itSMF) USA and the Lean IT Association (LITA) announce a new Strategic Alliance. Our mutual objective is to work with the common goal of advancing the awareness, importance, and synergies of how Lean IT principles can extend the value chain in IT Service Management.
Why do we believe in Lean IT?
IT Enterprises are finding themselves in the midst of digital/IT Transformations. They are seeking out ways to advance key legacy applications, while at the same time taking advantage of the new digital and cloud based applications that are driving change and disruption in the IT service management space. Lean IT offers a proven, reliable, well-founded solution to help organizations address those challenges. Lean principles focus on operational excellence, strategy, reduction of waste, and the quest for continual service improvement. It provides IT professionals and teams working tools and an approach to effectively improve the quality of their processes. Lean IT brings real value to organizations.
Why a Strategic Alliance between itSMF USA and LITA?
At itSMF, we are always looking for ways to advance and extend the value stream of IT Service Management among our members and their clients. We believe that this strategic alliance with LITA will expose our members to an industry standard set of Lean IT reference materials and resources for our Client/Practitioner organizations. “We fundamentally believe that by providing our members with a clear understanding of the value and positioning of Lean IT and other bodies of knowledge in the IT Service Management space, that it will help enable their efforts to continue providing expertise and leadership to their organizations and clients,” says Pamela Erskine, President itSMF USA. “From a LITA perspective, we believe the synergy with IT Service Management, SCRUM, Agile, DevOps and Lean IT are critical elements for organizations that want to optimize, improve, collaborate and continually improve the quality of their IT services. In terms of advancing the ITSM value chain we know that Lean IT Best Practices have been proven to help decrease defects up to 80% and improve productivity up to 25%. We are excited about our new alliance with itSMF USA and look forward to working strategically with them as well as other itSMF chapters globally to position how to best advance and enhance value in the IT Service Management space”, says Bernd Taselaar, Chairman of LITA.
ABOUT itSMF USA
itSMF USA, a chapter of itSMF International, is the independent professional organization and forum for IT Service Management professionals in the US. A not-for-profit organization, itSMF is a prominent player in the ongoing development and promotion of IT Service Management (ITSM) best practices, standards and qualifications in the United States. This network of industry professionals, white papers, webinars, podcasts, conferences and other resources creates an opportunity for individuals and organizations to connect, learn and grow. For more information, visit www.itsmfusa.org.